Comprehensive snapshot of the global payments industry, covering market outlook, investment priorities, AI adoption, workforce trends, and compliance costs based on latest industry surveys and research.

55%
Positive industry outlook
53%
See AI/ML as greatest investment priority
18%
of respondents see AI as the biggest opportunity in payments
4.76m
roles to be filled in cybersecurity
$3tn
Global payments projected 2030 revenue
55%
of respondents expect budgets to increase in the next year
45%
see technological capabilities as the biggest investment priority
Budget investment priorities

PAY360 2025 State of the Industry Survey (2025) - Investment focus areas

Industry sentiment 2025

PAY360 2025 Survey (2025) - Business outlook for next 12 months

Main industry challenges

PAY360 State of Industry Survey (2023-2025) - Year-on-year comparison